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Customer data management
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401	Enterprise Feedback Management – All You Need To Know Is In The Name By John Carroll, III Global Head of Clients Leaders are constantly seeking new ways to drive customer centricity throughout their organizations. Time Add to Reading List Source URL: ipsos.com.au Language: English - Date: 2013-06-26 03:07:31 Electronic commerce Enterprise architecture Enterprise feedback management Survey methodology Customer relationship management Customer experience Customer satisfaction Customer data management Marketing Business Customer experience management
402	Data Age Business Systems Celebrates 25 Years in Business, Announces Expansion Plans for New Headquarters in Clearwater Creator of the world’s top selling pawn management software will celebrate milestone year with the Add to Reading List Source URL: www.dataage.com Language: English - Date: 2013-07-01 12:15:06 Retailing Reuse Customer relationship management Marketing Business Pawnbroker
403	Predictive Analytics for Retail Predict Customer Behaviour to Meet Retail Goals Retail is one of the fastest growing industries. New trends are emerging and competition is increasing, especially in the online market. Cus Add to Reading List Source URL: www.angoss.com Language: English - Date: 2015-04-14 18:52:36 Electronic commerce Formal sciences Data analysis Predictive analytics Angoss Customer analytics Customer relationship management Analytics Data mining Business Business intelligence Marketing
404	Envision Customer Success Story One of the Largest Hospitals in New England Improves Data Quality and Agent Training with Envision Click2Coach® One of the largest hospitals in New England utilizes a centralized inbound Add to Reading List Source URL: www.envisioninc.com Language: English - Date: 2014-12-15 11:28:04 Call centre Envision Centricity Customer experience Business Customer experience management Computer telephony integration Telephony
405	Data Sheet Customer Experience Visits Measure, monitor and improve your customers’ Add to Reading List Source URL: uk.marketforce.com Language: English - Date: 2012-02-26 13:19:34 Customer experience Customer service Customer satisfaction Consumer relationship system Customer intelligence Marketing Customer experience management Business
406	CUSTOMER SUCCESS STORY Multinational Hotels Company Enables Google Apps While Ensuring PCI Compliance with Google Apps and Netskope OVERVIEW Add to Reading List Source URL: www.netskope.com Language: English - Date: 2015-04-10 13:27:48 Cloud applications Electronic commerce Web 2.0 Google Apps Collaboration File hosting Google Payment Card Industry Data Security Standard Customer relationship management Cloud computing Centralized computing Computing
407	Center on Global Brand Leadership Marketing ROI in the Era of Big Data: The 2012 BRITE/NYAMA Marketing in Transition Study Add to Reading List Source URL: www.iab.net Language: English - Date: 2012-04-19 17:08:36 Strategic management Marketing analytics Marketing performance measurement and management Performance management Customer engagement Analytics Marketing effectiveness Direct marketing Marketing Business Management
408	Pitney Bowes Software in Insurance Helping to better manage data, customers and risk Pitney Bowes Software has a long history of working with the insurance industry. Our technologies and solutions help insurers manage r Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-23 17:06:14 Business intelligence Insurance Information technology management Customer communications management Customer experience Customer relationship management Customer insight Pitney Bowes Customer analytics Marketing Business Customer experience management
409	DECEMBER 2013 DESKTOP SUPPORT EDITION Desktop Support Technology Written by Michael Hanson Data analysis by Jenny Rains Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2014-01-08 13:27:44 Computing Remote administration software Help desk System administration Customer experience management Remote administration Technical support Application software GoToAssist System software Software Remote desktop
410	CTO Corner February 2013 Big Data and the Cloud Dan Schutzer, CTO, BITS In this column we discuss the synergy between Big Data and the Cloud, the topic of a recent Add to Reading List Source URL: www.bits.org Language: English - Date: 2013-01-31 13:25:54 Technology Data center Intercloud Big data Cloud communications Massive open online course Customer relationship management IICCRD Cloud backup Concurrent computing Computing Cloud computing

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